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Refund & Ticket Policy

All ticket sales for Southern Hearts & Signed Kisses are final.

By purchasing a ticket, you acknowledge and agree to the terms outlined below. Email us at southernheartsandsignedkisses@gmail.com - if your question has not been answered below. Allow up to 72 hours for a response, thank you! 

Refund Policy - No Refunds

Once a ticket is purchased, no refunds will be issued under any circumstances, including but not limited to:

  • Scheduling conflicts

  • Travel issues

  • Weather concerns

  • Personal emergencies

  • Changes in availability or preference

All funds from ticket sales are immediately allocated to event planning, venue commitments, and contracted services; therefore, refunds cannot be accommodated.

No Ticket Transfers

Tickets are non-transferable.
This means:

  • You may not transfer your ticket to another person.

  • You may not resell, gift, or exchange your ticket.

  • The name on the ticket must match the attendee at check-in.

This policy ensures attendee safety, accurate capacity planning, and compliance with venue and insurance requirements.

Event Changes

Southern Hearts & Signed Kisses reserves the right to:

  • Adjust event programming

  • Change schedules, speakers, or venue layout

  • Modify or substitute planned activities

Such changes do not qualify for refunds or exchanges.

Event Cancellation

If, for reasons beyond our control (e.g., natural disaster, venue closure, public safety concerns), the event must be canceled, postponed, or rescheduled, attendees will be notified immediately.
In such rare cases, Southern Hearts & Signed Kisses will determine whether:

  • Tickets will be honored for the new date or

  • Credit will be issued toward a future event.

Refunds are not guaranteed even in cancellation scenarios unless required by applicable law.

Acceptance of Terms

By completing your purchase, you confirm that you have read, understood, and agreed to the Southern Hearts & Signed Kisses Refund & Ticket Policy in full.

 

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